All tuition is due in advance. The following payment plans are available:
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Weekly: Billed every Thursday for the following week. Due
by 6:30 p.m. each Friday.
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Semi-Monthly: Billed on the 1st and the 15th . Due by 6:30
p.m. on the 5th and the 20th of each month.
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Monthly: Billed on the 25th of every month. Due by 6:30
p.m. on the 1st of each month.
A 2-day grace period is allowed for each billing period. If the entire amount
due is not paid within the grace period, a $10.00 late fee will be charged. An
additional $2.00 per day, per child fee will also be added to the account
until the balance is paid in full. If your account is over 1 week delinquent
and payment arrangements have not been approved and recorded, your child will
be withdrawn.
In the event of default, a finance charge of 1 1/2 % per month (annual
percentage rate 18%) of the unpaid balance will be added monthly. Should
collection become necessary, the responsible party agrees to pay a collection
fee of 40% and all legal fees of collection, with or without suit, including
attorney fees and court costs.
STATE SUBSIDIZED CARE POLICY: When childcare is subsidized by
the State of Utah the difference between what the state agrees to pay and the
contracted cost of service is the obligation of the parent or guardian.
Half of the remaining out of pocket tuition and fees will be due on the 5
th and the balance must be paid by the 20th of each month for your account
to be considered current.
If payments become more than 1 week delinquent, childcare services will be
denied until payments are brought current or payment arrangements have been
approved and recorded. In the event of default of the above policies, you
agree to pay all collection costs including but not limited to reasonable
attorney fees, court costs, cost of preparing documents for court and
collection agency fees up to 50% of unpaid balance, whether incurred by filing
a lawsuit or otherwise.
When enrolling your child, we must receive at least one week of tuition to
begin care including any non-refundable registration, supply, and/or bussing
fees.
You are responsible for keeping your account current until your state
funding becomes available.
PAYMENT METHODS: Tuition payments are accepted in person or
over the phone. We also provide an auto- pay option or online payment option
and accept the following forms of payment: Money Order, Cash, Check,
Mastercard, and Visa.
If a check is returned due to insufficient funds, we reserve the right to
stop accepting checks and your account will be charged $45.00 for each item
returned. Accounts that are chronically late or placed on a payment plan
must enroll in autopay.
ANNUAL RATE ADJUSTMENTS: Tuition rates will be adjusted
annually to keep up with increases in the cost of food, gas, supplies,
insurance, and wages. This adjustment will take place in August of each year
and may coincide with a rate reduction as children advance to the next class.
REGISTRATION & SUPPLY FEES: Paying the registration fee
is an acknowledgement that you wish to enter an agreement with The Kids
Connection to provide childcare services and must be paid to secure a spot for
your child. A prorated supply fee of $60.00 per child will be applied to your
account upon enrollment and every March thereafter. This fee covers classroom
supplies such as educational materials, books, toys, and other equipment.
Please note that all fees are NON-REFUNDABLE.
CLOCKING IN/OUT: Clocking your child in and out is critical.
This is done on the computer at the reception desk or on the Procare Parent
App. Upon enrollment you will be given a pin number; this will be used at drop
off and pick up.
A charge of $1.00 will be added to your ledger for each missed
entry.
LATE DROP OFF FEE: The Kids Connection does not allow
children, other than school aged children, to be dropped off after 9:30 am. If
your child is left at the center after 9:30 am without prior approval, you
will be called to pick them up. Your account will be charged $50.00 for the
first 30 minutes and $25.00 per hour after that until you arrive.
WITHDRAWING CHILDREN:
A TWO WEEK NOTICE must be given before withdrawing
your child. Payment for the final two weeks and a digital withdrawal notice
must be returned to our office before billing will be suspended and your child
withdrawn. If proper notice is not provided, your account will continue to be
charged for two weeks after your child stops attending.
ATTENDANCE POLICY: You reserve a spot for your child when you
enroll at The Kids Connection. Our costs remain the same whether your child is
in attendance or not. Therefore, no credit will be given if your child is sick
or absent for any other reason. However, if your child is sick for more than
one week, half credit will be given for additional days they are absent if a
doctor’s note is provided to the office upon your child’s return.
BEHAVIOR/DISCIPLINE: In the rare event where a child’s
behavior creates an unsafe environment for any other children or staff, he/she
may be temporarily removed from the program. When a child is removed from the
program, they must be picked up by a parent or other authorized adult within
30 minutes of notification. After making every effort to address disruptive
behavior, the Owner and Director reserve the right to require a child to
withdraw from our program with or without advance notice. Unused tuition will
not be refunded.
ABSENCES: It is your responsibility to notify us
each day your child will be absent. If you fail to notify us
for more than 3 consecutive days your child’s spot in our center may be
forfeited. In the event of forfeiture, no refunds will be
given for unused tuition.
HOLIDAYS: Credit will not be given for holidays. You will be
provided with a calendar in your registration packet and in June of each year
to plan for center closures. A current calendar can be found on our website in
the Parent Corner.
PROFESSIONAL DEVELOPMENT DAYS: We care about keeping our team
well trained and up to date on best practices in Early Childhood Education. In
addition to Career Ladder classes offered through the state and professional
conferences, we schedule two professional development days a year for team
training and planning. These trainings are scheduled during our Spring Break
in May and our Christmas Break in December to minimize the impact on families.
The center will close at 5:00 pm on the last Friday of each month for Team
Meetings. Late fees will apply for children not picked up by 5:00 pm.
Reminders will be sent electronically and posted in the center.
The center will close at 5:00 pm on the last Friday of each month for Team
Meetings. Late fees will apply for children not picked up by 5:00 pm.
Reminders will be sent electronically and posted in the center.
CLOSING TIME POLICY: The Kids Connection closes at 6:30 pm,
if your children are not picked up by that time you will be assessed fees
according to the following schedule:
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$1.00 per minute per child after 6:30 pm *Late charges will apply to
earlier closing times as posted
- $2.00 per minute per child after 6:45 pm
These charges must be paid upon pick up. The Orem City Police Department or
State Division of Child and Family Services will be called if we are unable to
reach a parent or emergency contact after 7:00 pm. If emergencies arise,
please call and keep us informed.
In accordance with Federal law and U.S. Department of Agriculture policy, this
institution is prohibited from discriminating on the basis of race, color,
national origin, sex, age, or disability. (Not all prohibited bases apply to
all programs.) To file a complaint of discrimination, write USDA, Director,
Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence
Avenue, SW, Washington, DC 20250-9410 or call (202)720-5964 (voice and TDD).
The Kids Connection is an equal opportunity provider and employer.
The Kids Connection reserves the right to change or add to this form or any
part of this enrollment packet, including quoted rates, as deemed necessary.
By signing below, I agree to the terms of the most current printed policies.
I have read and understand the above policies and agree to them
fully.
